Terms and Conditions

1. FEES

    (i) Lesson fees are to be paid in advance.  This can be discussed with the teacher.  Lesson fees are subject to fixed term review.

         (a) Fixed Term denotes a period of no less than 13 weeks and no more than 52 weeks.

    (ii)  Prepaid lesson fees are valid for a defined period, expired fees are not subject to refund.  For refunds on prepaid lessons, see refunds policy below. All purchased sessions must be used with in           the prepaid lesson validity period.  Prepaid lesson validity is as follows;

            6 lessons - (90 days) 3 months from date of first use

2. MISSED LESSONS

Any lesson missed by the student without prior notice will be paid for in full.  If the teacher is unavailable to give the scheduled lesson, without notice, the lesson will be carried forward to another date.  If this is not possible, any fee already paid will be refunded or used to pay for a future lesson.


3. LESSON CANCELLATIONS

Any student who wishes to cancel or re-schedule any lesson(s) is required to give 24 hours (1 day) full notice in which case no fee will be payable.  Cancellation charges are as follows;

24hr (1 day) notice given - No Charge

less than 24hrs (1 day) notice given - 100% of lesson fee

This may be waived in exceptional circumstances (ie. family emergency, accident, etc) and is at the discretion of the teacher.


4. LATE ARRIVAL

Students should aim to arrive a few minutes before the start of their lesson time.  Any student who arrives late can only expect to be given the remainder of their lesson and not the full lesson time.  Any student who is running late for a lesson will be expected to call or text to give an estimated time of arrival.

 

5. CONDUCT POLICY

Rear View Music operates a "three strikes" policy for those who breach Terms and Conditions.  Students are responsible for ensuring that they have the correct date and time for their lesson. 

 

6. WELL BEING

    (i) In the interests of the student's well being whilst in the teacher's care, the teacher must be informed of any medical or other condition affecting the student.

    (ii)  From time to time, it may be necessary for physical contact to demonstrate use of technique.  Please inform the teacher if you're not comfortable with this.


7.  REAR VIEW MUSIC TRAINING CD

The Rear View Music bespoke training CD will be provided, either after the 6th full lesson has taken place, or in the second lesson if 6 non-refundable, full lessons are purchased before the date of this second lesson.  The training CD is for the students exercise only, it shall not be reproduced, redistributed or sold.  Any infringement on this copyright will result in legal action.  Rear View Music cannot be held accountable for damage to persons utilising this CD without instruction. 

REFUND POLICY ON LESSON PREPAYMENT

Rear View Music are keen to ensure our customers receive a fair deal.  Refunds will be provided, where necessary as long as the prepayment block has not expired (see terms and conditions (1. FEES)), and the block does not include issue of Rear View Music Training CD (see terms and conditions (6. REAR VIEW MUSIC TRAINING CD)).  Refunds will be given, minus full price charge for each lesson taken from the block.

 Copyright © Rear View Music 2013

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